Eligibility & Benefits Verification
We verify coverage, benefits, network status, patient responsibility, and procedure-specific requirements before orthopedic services are performed.
Prior Authorization Support
Our team manages authorization workflows for procedures that require payer approval, including documentation submission, status tracking, follow-up, and authorization-related claim issues.
Orthopedic Coding & Charge Capture
Certified coders review clinical and operative documentation to support accurate CPT®, HCPCS, and ICD-10-CM coding, modifiers, laterality, and appropriately documented services.
Claims Submission & Follow-Up
Claims are reviewed for common billing issues before submission and monitored through payer processing, with timely action when additional information or corrections are required.
Denial Management & Appeals
We investigate the reason behind orthopedic denials, identify recurring patterns, and work appropriate corrections, reconsiderations, and appeals using supporting documentation.
A/R Management & Revenue Recovery
Our A/R team prioritizes outstanding claims by aging, payer, value, and status to keep reimbursement moving and address unresolved balances.
Payment Posting & Reconciliation
Insurance and patient payments are posted against remittance information, with attention to contractual adjustments, outstanding balances, and payment discrepancies.
Patient Billing Support
We help manage patient statements, deductibles, coinsurance, and self-pay balances through clear and consistent billing workflows.
Provider Credentialing & Enrollment
We support orthopedic physicians, PAs, and NPs with payer credentialing and enrollment for Medicare, Medicaid, commercial plans, and other applicable networks.
RCM Reporting & Performance Insights
Practice leaders receive visibility into key revenue-cycle indicators such as collections, denials, A/R aging, payment trends, and payer performance—helping identify where revenue is slowing down or being lost.