Privacy Policy

1. Introduction

At CloudRCM Solutions, we understand and value the importance of your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data as you interact with our services, including our medical billing and revenue cycle management services.

2. What Information We Collect

We may collect your personal information and that of your patients during our engagement. This can include names, addresses, phone numbers, insurance details, medical billing information, and other necessary data for the provision of our services.

3. How We Use Your Information

We use the collected information for the primary purpose of providing and improving our services. This can include insurance verification, medical billing, demographic entry, denial management, and more. We may also use your data to communicate with you and inform you about updates or changes to our services.

4. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. Our systems and processes are compliant with regulatory protocols like HIPAA and PCI, ensuring the utmost privacy and security of your data.

5. Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our services, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

6. Cookies

We may use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Changes to Our Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes made will be communicated to you promptly.

8. Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information provided on our website.

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