Privacy Policy - Cloud RCM
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1. Introduction

CloudRCM Solutions (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data provided by visitors to our website. By using our website and services, you agree to the practices described in this policy.

2. Types of Information Collected

We may collect the following types of personal information:

  • Name:
  • Email address:
  • Phone number:
  • Other details relevant to providing our services (e.g., medical practice information, billing data).

3. Method of Information Collection

We collect personal information through:

  • Contact forms on our website
  • Service request forms
  • Direct communications via email or phone
  • Third-party integrations essential for our services

When providing your phone number, you consent to being contacted via SMS, provided you have explicitly opted in.

4. Purpose of Data Collection

We use the information collected to:

  • Provide and improve our services
  • Respond to your inquiries
  • Send updates or information relevant to your services
  • Conduct internal data analysis to enhance user experience

We ensure your information is only used for its intended purposes.

5. SMS Consent and Opt-In

To send SMS communications, we require explicit opt-in consent. Consent can be provided through:

  • Website forms with a dedicated checkbox for SMS consent
  • Physical consent forms, such as intake or service agreements

6. Opt-In Process on the Website:

Our website includes a checkbox with the following opt-in language:


“By checking this box, you agree to receive SMS updates from CloudRCM Solutions as per our Privacy Policy.”


This checkbox is optional and not pre-checked to ensure informed consent.

7. Opt-Out Process:

You can opt out of SMS communications at any time by replying “STOP” to any SMS you receive from us.

8. Data Security Measures

We implement robust security protocols to protect your personal information, including:

  • Encryption of sensitive data
  • Secure servers for storing data
  • Restricted access to authorized personnel only

9. Data Sharing

We do not share your personal information, including phone numbers, with third parties for marketing purposes.


Statement:
“We do not pass any individual’s consent to receive SMS from CloudRCM Solutions to any third party. We do not share phone numbers with third parties for the purpose of sending SMS.”

10. User Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the information we hold about you.
  • Correction: Update or correct your information.
  • Deletion: Request the deletion of your personal data, subject to legal and operational requirements.

To exercise these rights, please contact us using the details below.

11. Contact Information

For inquiries, concerns, or to exercise your rights, please reach out to us:

12. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or regulatory requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Compliance

This Privacy Policy complies with applicable laws and regulations, ensuring transparency and accountability in how we manage your data.

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